Grievance Redressal – Chart Colony Enterprises

Grievance Redressal/ Escalation Matrix:

SEBI Registration Details:

Registered Name: “CHART COLONY ENTERPRISES”

Trade Name or Website: www.chartcolony.com

Type of Registration: Research Analyst

SEBI RA Registration Number: INH000018018

BSE RA Enlistment Number: 6343

SEBI RA List:

https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

BSE Enlisted RA: https://www.bseindia.com/IARA/RegisteredRA.aspx

Validity: Aug 01, 2024 – Perpetual

Registered/Correspondence Office Address:

3rd Floor, Shop No A 7 and 8, Plot No 01Scheme No 10B, Gopalpura Bypass Road JAIPUR, 302015 ,RAJASTHAN ,INDIA

Details of CEO/Head Customer Support:

Name: DEEPAK ASWANI,
Phone: +91 7395088463
Email: s [email protected]

Important Notice:

If you are dissatisfied with our services, kindly raise your initial complaint to s[email protected] or contact +91 7395088463

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI SCORES Link: https://scores.sebi.gov.in/

SEBI ODR Link: https://smartodr.in/

SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575

Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html

SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917

SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

Visit the SEBI investor website at: https://investor.sebi.gov.in/

Download SEBI SaarThi App in Android: https://play.google.com/store/apps/details?id=com.sebi.invapp

Download SEBI SaarThi App in iOS: https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387

To protect the investors from unauthorized schemes/frauds due to impersonation:

Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.

Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.

Always request email communications related to payment Invoices and from the RA’s registered email ID listed on the SEBI website under Research Analysts.
Be sure to inform Research Analysts about any suspicious accounts.
You can find the list of Research Analysts in India registered with SEBI and BSE here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14.

https://www.bseindia.com/IARA/RegisteredRA.aspx

Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.
The link to view/refer to issued press releases on the Exchange website is given below.

The Exchange website Link: –

1. https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx

2. https://www.bseindia.com/attention_investors.aspx

Visit the Investor Charter and Complaint Table at: www.chartcolony.com